Effective Date: March 26, 2024

Welcome to Exceptional Wellness's online platform. We are committed to protecting the privacy of our patients and ensuring that their personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information through our online messaging service. Please read it carefully.

1. Acknowledgment and Acceptance of Terms
By using our online messaging service, you acknowledge that you have reviewed this Privacy Policy and agree to its terms. This service is intended for informational purposes only and should not be used for communicating sensitive medical information.

2. Information We Collect
We may collect non-sensitive personal information through our online messaging service, including, but not limited to, your name, contact information, and general inquiries about our services.

3. Use of Your Information
The information we collect is used to respond to your inquiries, improve our service, and communicate with you about our clinic's offerings. Your information is not used for any other purpose without your explicit consent.

4. Disclosure of Information
We will not share, sell, or rent your personal information to any third party, except as required by law or as necessary to provide you with the services requested.

5. Data Security
Please be aware that our online messaging service is not secured with HIPAA-compliant encryption or safeguards. As such, we strongly advise against sharing any sensitive health information, personal identification details, or any other data that you wish to keep private through this service.

6. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our online messaging service after any changes indicates your acceptance of the new terms.

7. Contact Us
If you have any questions or concerns about this Privacy Policy or our online messaging service, please contact us via phone or text at 337-414-4877, or email us at contactus@exceptionalwellness.co.