Welcome to Exceptional Wellness's online platform. We are committed to protecting the privacy of our patients and ensuring that their personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information through our online messaging service. Please read it carefully.
1. Acknowledgment and Acceptance of Terms By using our website, online forms, and communication services, you acknowledge that you have reviewed this Privacy Policy and agree to its terms. These services are intended for general communication and informational purposes only and should not be used for communicating sensitive medical information.
2. Information We Collect We may collect personal information you voluntarily provide, including your name, email address, mobile phone number, contact preferences, and general inquiries about our services.
3. Use of Your Information We may use the information you provide to respond to inquiries, communicate with you about clinic appointments and services, provide requested information, and send text messages when you have provided consent to receive them.
4. Disclosure of Information We will not share, sell, or rent your personal information to any third party, except as required by law or as necessary to provide you with the services requested.
5. SMS/Text Messaging Privacy If you provide your mobile phone number and consent to receive text messages from Exceptional Wellness, we may use your mobile number to send communications you have agreed to receive.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.
Text messaging originator opt-in data and consent will not be shared with any third parties.
6. Data Security Please be aware that our online messaging service is not secured with HIPAA-compliant encryption or safeguards. As such, we strongly advise against sharing any sensitive health information, personal identification details, or any other data that you wish to keep private through this service.
7. Changes to This Policy We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our online messaging service after any changes indicates your acceptance of the new terms.
8. Contact Us If you have any questions or concerns about this Privacy Policy or our online messaging service, please contact us via phone or text at 337-414-4877, or email us at contactus@exceptionalwellness.co.
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