Effective Date: October 29, 2026

Welcome to the Exceptional Wellness website. By using this website, submitting information through our forms, or using our communication services, you agree to these Terms & Conditions.

1. Website Use

This website is provided for general informational and communication purposes. You agree to use the website only for lawful purposes and in a way that does not interfere with the operation or security of the site.

Information provided on this website is not intended to replace individualized medical advice, diagnosis, or treatment.

2. Information You Provide

When you submit information through our website, forms, or other communication methods, you agree to provide accurate information.

Please do not use general website forms or text messaging to send sensitive medical information unless specifically instructed to do so through an approved secure communication method.

3. Appointments and Services

Information submitted through the website does not guarantee an appointment, service, treatment, or acceptance as a patient.

Appointments, services, memberships, and other offerings may be subject to separate policies, agreements, pricing, and availability.

4. SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages from Exceptional Wellness, you agree to receive text messages related to your inquiries, clinic appointments, services, and other communications you have requested or consented to receive.

Message frequency varies.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

For assistance, reply HELP.

Consent to receive text messages is not a condition of purchase.

Carriers are not liable for delayed or undelivered messages.

Your use of Exceptional Wellness text messaging services is also subject to our Privacy Policy.

5. Privacy

Your use of this website and our communication services is also governed by the Exceptional Wellness Privacy Policy.

The Privacy Policy explains how information may be collected, used, and protected, including information related to mobile phone numbers and SMS consent.

Privacy Policy: Privacy Policy

6. Third-Party Services

Exceptional Wellness may use third-party service providers to support website operations, scheduling, communications, payment processing, practice management, and other business functions.

Those third-party services may have their own terms, privacy policies, and security practices.

Exceptional Wellness is not responsible for the content, availability, or practices of third-party websites or platforms that are outside our control.

7. Intellectual Property

Website content, including text, graphics, logos, images, and other materials owned by Exceptional Wellness, may not be copied, reproduced, distributed, or used without permission except as permitted by law.

8. Website Availability

We may update, modify, suspend, or discontinue portions of the website or its features at any time.

We do not guarantee that the website will always be available, uninterrupted, or free from technical errors.

9. Limitation of Liability

To the extent permitted by law, Exceptional Wellness is not responsible for losses or damages resulting from the use of, or inability to use, this website or from reliance on general information provided through the website.

Nothing in these Terms & Conditions limits rights or responsibilities that cannot legally be limited or excluded.

10. Changes to These Terms

Exceptional Wellness may update these Terms & Conditions from time to time.

Any updated version will be posted on this page with a revised Effective Date.

Continued use of the website after changes are posted means you agree to the updated Terms & Conditions.

11. Contact Us

If you have questions about these Terms & Conditions or our communication services, contact:

Exceptional Wellness
4920 Lake St.
Lake Charles, LA 70605
337-414-4877
contactus@exceptionalwellness.co